Senior Product Designer, Admin Experiences

New

Remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and officeFull-TimeSenior

Salary$146,000 - $187,000 annually

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Job Details

5+ years of experience as a product designer, user experience designer, interaction designer, or similar.
Experience designing for complex, multi-step journeys (e.g., admin tools, dashboards, or multi-sided marketplaces).
Track record of shaping product strategy and solving problems with measurable outcomes.
Proficiency with the Figma suite and prototyping tools.
Experience designing with and contributing to a robust design system.
Strong storytelling and communication skills for technical and non-technical partners.
Well-developed collaboration and facilitation skills.
Detailed portfolio demonstrating discovery process, launch, and customer impact.
Ability to travel up to 5 days per quarter for Together Weeks and team events.

Shape the end-to-end admin experience by designing across a complex, multi-product ecosystem.
Define and refine problem spaces with Product and Ops partners, grounding work in clear outcomes.
Help set the roadmap by partnering with Product, Engineering, and Data to prioritize admin needs and business health.
Lead discovery by partnering with Sales, Account Management, Support, and Research to understand enterprise procurement.
Design for multiple personas, including decision-makers, billing leads, and program admins.
Raise the bar on interaction, systems, and visual design while advocating for the design system.
Use data and experimentation to guide iteration and foundational UX improvements.
Facilitate alignment across disciplines through workshops and critique sessions.
Utilize AI-powered tools to accelerate the design process.

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