Program Support II
R
RP Pro ServicesGovernment Consulting
District of Columbia, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 3 years
- Required Skills
- Analytical SkillsMicrosoft Office SuiteResearch
Requirements
- Bachelor's degree from an accredited college or university (or additional relevant experience in lieu of a degree).
- Minimum of 3 years of analytical, investigative, or administrative support experience.
- Strong analytical, research, and communication skills.
- Knowledge of Federal government operations and procedures.
- Ability to interpret laws, regulations, and policies.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft Office Suite.
- Ability to work independently and in a team.
Responsibilities
- Receive and process allegations from multiple sources.
- Perform initial assessments of complaints to determine jurisdiction and routing.
- Analyze allegations involving fraud, waste, abuse, mismanagement, misconduct, and other violations.
- Research complaints using agency databases and public records.
- Maintain complete and accurate records in official electronic systems.
- Prepare written summaries, reports, and correspondence.
- Review complaint documentation for completeness.
- Prioritize complaints based on risk and urgency.
- Coordinate with investigators and other stakeholders.
- Maintain confidentiality of sensitive information.
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