Bilingual Medical / Dental Front Desk Receptionist and Administrative Assistant
New
S
Staffing for DoctorsHealthcare
Colombia. Nicaragua. Peru. Honduras. El Salvador. GuatemalaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English and Spanish
- Experience
- Minimum 2 years of experience as a medical receptionist, secretary, or assistant within a U.S.-based medical clinic or healthcare setting.
Requirements
- Minimum 2 years of experience as a medical receptionist, secretary, or assistant within a U.S.-based medical clinic or healthcare setting.
- Proven experience navigating EMR/EHR platforms.
- Experience using cloud-based VoIP phone systems (e.g., RingCentral, Dialpad).
- Proficiency with digital scheduling calendars.
- Complete verbal, reading, and writing mastery of both English and Spanish.
- Strong knowledge of health insurance terminology including verification and prior authorizations.
- Thorough understanding of HIPAA compliance and medical data security standards.
- High-speed internet connection and a quiet, secure home office workspace.
- Reliable computer headset.
Responsibilities
- Answer incoming patient calls, address inquiries, and route urgent matters to staff.
- Conduct proactive outbound calls for appointment scheduling and paperwork requests.
- Monitor email, secure text messaging, and patient portal communication channels.
- Register new patients and maintain accurate data within the EMR/EHR system.
- Upload and catalog intake forms, physician referrals, and medical records.
- Manage provider calendars by scheduling, rescheduling, and canceling appointments.
- Perform insurance verifications to confirm coverage and plan limitations.
- Communicate financial responsibilities to patients and collect co-pays.
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