Legal Intake Specialist
New
B
Brandon J. BroderickLegal Services
Location: Remote, Monday-Thursday: 1:30pm-9:30pm EST; Sunday: 10:00am-7:00pm ESTFull-TimeMiddle
Salary$55,000 — $60,000 USD
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Job Details
- Languages
- Bilingual: Spanish
- Required Skills
- Negotiation
Requirements
- Bilingual: Spanish fluency required.
- Excellent telephone speaking voice; must be direct, clear, and concise.
- Strong empathetic skills for building trust with potential clients.
- Strong negotiation and interpersonal skills.
- Sales experience is a plus.
- Driven, resilient, and persistent personality.
- Ability to manage multiple tasks simultaneously.
- Positive and friendly demeanor.
- Proven ability to handle personal injury claims.
- Comfortable with phone-based interactions.
Responsibilities
- Interview prospective clients by phone and email to learn about the Firm and familiarize them with their cases.
- Conduct primary research to investigate the merit of prospective clients' claims.
- Evaluate prospective clients' claims against the Firm's areas of practice and experience.
- Sign up new clients and manage the client onboarding process.
- Schedule initial consultation appointments with attorneys.
- Enter client information for incoming and outgoing calls.
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