Call Center Agent
New
J
Jerry.aiInsurance Fintech
Charlotte, North Carolina, Nashville, Tennessee, Orem, Utah, Houston, Texas, Tucson, Arizona, Reno, NevadaFull-TimeMiddle
Salary$19 – $21 per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Customer serviceMultitasking
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passionate about helping others
- Ability to obtain a P&C insurance license within 60 days of starting
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
- Help customers with questions regarding existing insurance policies, coverages, and benefits
- Retain Jerry policyholders by actively finding solutions for customers at risk of cancellation
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