Temporary Call Center Universal Agent
United StatesTemporaryEntry
Salary15.5 USD per hour
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Job Details
- Experience
- 6+ months of customer service experience
- Required Skills
- Customer serviceData entry
Requirements
- 6+ months of customer service experience.
- Strong written and verbal communication skills.
- Ability to work independently with minimal supervision.
- Ability to adhere to a schedule that includes weekends and holidays.
- Ability to comply with management-determined blackout periods.
- Technical aptitude is a plus.
- Prior call center, retail, or e-commerce experience is preferred.
Responsibilities
- Identify and handle customer inquiries via phone, email, and chat.
- Resolve complaints and concerns to customer satisfaction.
- Utilize technology tools and systems according to established guidelines.
- Participate in team and individual training sessions.
- Educate customers on products to maximize sales opportunities.
- Maintain accurate documentation of customer data and interactions.
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