Temporary Call Center Universal Agent

United StatesTemporaryEntry
Salary15.5 USD per hour
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Job Details

Experience
6+ months of customer service experience
Required Skills
Customer serviceData entry

Requirements

  • 6+ months of customer service experience.
  • Strong written and verbal communication skills.
  • Ability to work independently with minimal supervision.
  • Ability to adhere to a schedule that includes weekends and holidays.
  • Ability to comply with management-determined blackout periods.
  • Technical aptitude is a plus.
  • Prior call center, retail, or e-commerce experience is preferred.

Responsibilities

  • Identify and handle customer inquiries via phone, email, and chat.
  • Resolve complaints and concerns to customer satisfaction.
  • Utilize technology tools and systems according to established guidelines.
  • Participate in team and individual training sessions.
  • Educate customers on products to maximize sales opportunities.
  • Maintain accurate documentation of customer data and interactions.
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15.5 USD per hour
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