Sr. CRM Marketing Associate
New
F
FSAStore.comHealth E-commerce
100% remote within the United States, Must be able to work EST hoursFull-TimeSenior
Salary$70,000 - 90,000
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Job Details
- Experience
- 3–5 years
- Required Skills
- HTMLCRM
Requirements
- Minimum 3–5 years of experience in a CRM, lifecycle marketing, or email marketing role.
- Hands-on experience building and deploying campaigns in a CRM or email service provider platform such as Bloomreach, Klaviyo, Iterable, or similar.
- Exceptional attention to detail.
- Bias for action and ability to follow through proactively.
- Strong organizational skills and ability to manage a high volume of concurrent workstreams.
- Comfort with marketing analysis and performance reporting.
- Proficiency working cross-functionally with creative, merchandising, and project management teams.
- Customer-first mindset.
- Ability to thrive in a fast-paced, ambiguous environment.
- Familiarity with HTML is a plus.
- Curiosity about healthcare, telehealth, and healthcare benefits is a plus.
Responsibilities
- Build, QA, and schedule campaigns across email, SMS, and push channels with accuracy and consistency.
- Own the end-to-end email build process within the CRM platform, ensuring content, links, and personalization are correct.
- Set up, QA, and manage tests for email broadcasts and triggered lifecycle flows.
- Execute updates and optimizations for triggered lifecycle flows, including creative refreshes and segment targeting.
- Maintain the email calendar, managing sends, deadlines, and stakeholder dependencies.
- Manage calendar changes and communicate impacts proactively to stakeholders.
- Liaise with project managers to maintain accurate project timelines.
- Identify and recommend calendar optimizations to improve efficiency and subscriber experience.
- Conduct ad-hoc channel-level analyses to surface performance trends and identify improvement opportunities.
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