FSAStore.com

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🔥 Director of Relationship Management

Posted 13 days ago

📍 United States

🧭 Full-Time

💸 150000.0 - 190000.0 USD per year

🔍 B2B

🔧 Requirements

Minimum of 10 years proven experience in client relationship management or account management, ideally in a B2B environment.
Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights.
Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
Demonstrated ability to manage multiple projects and priorities simultaneously while maintaining attention to detail.
Experience collaborating cross-functionally with teams such as marketing, legal, sales, product, and business intelligence.
Ability to thrive in a fast-paced, dynamic environment and drive results under pressure.

💡 Responsibilities

Serve as the primary point of contact and advocate for the client.
Develop and execute strategic account plans that align with the client's objectives and drive mutual growth.
Partner with internal teams (marketing, legal, sales enablement, product, business intelligence, etc.) to ensure alignment of strategies and initiatives.
Establish key performance indicators (KPIs) and metrics to track the success of the partnership.
Proactively identify issues or challenges and work collaboratively to develop and implement solutions.
Work closely with legal and finance teams to manage contract negotiations, renewals, and amendments.
Prepare and deliver regular performance reviews and strategic updates to the client.

LeadershipProject ManagementBusiness IntelligenceData AnalysisCommunication SkillsAnalytical SkillsMicrosoft OfficeWritten communicationExcellent communication skillsRelationship buildingProblem-solving skillsAccount ManagementNegotiation skillsReportingClient relationship managementCross-functional collaborationSales experienceData visualizationStakeholder managementStrategic thinkingCRMBudget management

Posted 13 days ago

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🔥 VP, of IT Infrastructure

Posted 29 days ago

📍 United States

🧭 Full-Time

💸 180000.0 - 210000.0 USD per year

🔍 E-commerce

🔧 Requirements

Minimum of 10 - 15 years of experience in an IT Leadership position, preferably in an e-commerce industry
Bachelor's Degree in IT or related functional business area or equivalent experience.
Experience with Salesforce Commerce Cloud and Azure.
Experienced in B2B, B2C, multi-site and multi-country, end-to-end implementations of SFCC eCommerce applications.
Possess good understanding of object oriented programming, relational databases.
Strong ability to balance conflicting priorities and take initiative.
Flexible, team oriented, self-motivated, proactive, and passionate.

💡 Responsibilities

Works closely with business partners on providing a POV on technical and process recommendations and solutions.
Prepares estimates for complex projects to provide management with information needed to accurately forecast project delivery dates.
Translate business requirements into system requirements, design specifications and document new and/or existing application requirements.
Ensure that new or existing systems meet business requirements and practices and that all application interface, issues/concerns are understood, documented and addressed satisfactorily
Develop well structured, easily maintained code. Prepare documentation of developed programs and processes.
Ensure developers follow established technical standards and work with team to ensure optimal technical design.
Assist in the mentoring, training and development of developers technical skills.
Expertly performs design and development of third party (backend) integrations like Address/Shipping/Tax validation, Payment, CRM, OMS, PIM.
Participates in cross-functional efforts to build out web application platforms
Works with technical teams to devise or modify procedures/processes to solve complex problems.
Utilizes functional knowledge of the B2C and B2B processes.

AWSBackend DevelopmentLeadershipProject ManagementSoftware DevelopmentBusiness AnalysisCloud ComputingJavaJavascriptPeople ManagementCross-functional Team LeadershipStrategic ManagementCI/CDRESTful APIsMentoringTrainingTeam managementBudget management

Posted 29 days ago

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🔥 VP, of Product Management

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 190000.0 - 240000.0 USD per year

🔍 E-commerce

🔧 Requirements

10-15 years experience in Product Management leadership role
Strong strategic thinking and analytical skills
Deep understanding of product development methodologies
Result-oriented mindset

💡 Responsibilities

Develop and execute a comprehensive product strategy
Lead and mentor a product team
Collaborate with engineering, design, marketing, and stakeholders
Oversee product development lifecycle
Communicate product plans to executive leadership

LeadershipProject ManagementData AnalysisProduct ManagementProduct DevelopmentStrategic thinking

Posted about 1 month ago

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🔥 QA Analyst

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 80000.0 - 100000.0 USD per year

🔍 E-commerce

🔧 Requirements

4 years of hands-on QA experience
Experience in an e-commerce environment
Bachelor's degree in Computer Science or related field
Basic coding knowledge (HTML, CSS)
Experience with manual and automated test cases
Strong analytical, communication, and interpersonal skills

💡 Responsibilities

Lead QA and user acceptance testing efforts
Develop and document test plans and cases
Manage production defect fixes and site regression
Execute compatibility tests across browsers
Identify and track application defects
Reproduce and analyze support tickets
Collaborate in an agile release environment
Partner with teams for ad-hoc QA support

HTMLCSSJavascriptQATypeScriptAPI testingSelenium

Posted about 2 months ago

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🔥 Director of Content & Brand

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 130000.0 - 160000.0 USD per year

🔍 E-commerce, health tech

🔧 Requirements

Minimum of 8+ years of experience in content creation, brand strategy, or editorial roles, with prior experience in e-commerce and digital channels.
Proven expertise in creating and implementing brand guidelines.
Exceptional writing, editing, and storytelling skills with a strong portfolio showcasing work across digital channels like email, SMS, paid ads, and website.
Experience tailoring copy for D2C, B2B, and B2B2C audiences.
Experience managing and mentoring a team of writers.
A deep understanding of SEO, content marketing, and performance-driven copywriting.
A passion for health and wellness brands and the ability to translate that into engaging content.
Strong project management and organizational skills, with the ability to juggle multiple priorities and deadlines.

💡 Responsibilities

Define and maintain the brand voice and tone across all brands and channels (e.g., website, email, social media, product pages).
Develop and execute content strategies that align with our brand vision, business goals, and audience needs.
Create comprehensive content brand guidelines to ensure consistency in all communications, including: Highlighting the voice of the customer to inform tone and messaging. Establishing clear reasons to believe that reinforce trust and brand authenticity. Defining brand tone and voice to connect meaningfully with diverse audience segments.
Write and edit high-impact copy across multiple digital channels, including: Website, email, SMS, paid advertisements, and banner ads.
Tailor content for Direct-to-Consumer (D2C), B2B, and B2B2C audiences.
Partner with teams across Marketing, product, and design to ensure copy is compelling, on-brand, and optimized for performance.
Lead, mentor, and inspire a team of copywriters, fostering creativity and growth.
Review and provide constructive feedback on team deliverables to ensure quality and alignment with strategy.
Align with Senior Leadership: Work closely with executive leadership to align content strategies with overall business goals, contributing to the company’s vision and growth trajectory.
Communicate Effectively: Clearly communicate content vision and decisions to stakeholders across the organization, ensuring alignment and buy-in from key decision-makers.
Partner with Marketing & Data Teams: Collaborate with integrated marketing marketing to analyze user behavior and performance metrics, driving actionable insights and design improvements.
Stay Ahead of Trends: Keep up-to-date with the latest content trends, tools, and best practices, particularly in e-commerce and health tech.
Encourage Team Growth: Foster a culture of continuous learning within the content team, encouraging experimentation and pushing creative boundaries.
Use analytics and performance metrics to measure the effectiveness of content and make data-driven improvements.
Stay updated on industry trends and competitors to continuously innovate our content approach.

Project ManagementAdobe Creative SuiteGoogle AnalyticsCross-functional Team LeadershipContent creationContent managementCommunication SkillsSEOWritingEditingTeam managementStakeholder managementStrategic thinkingDigital MarketingA/B testing

Posted about 2 months ago

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🔥 Director, Strategic Product Management

Posted 5 months ago

📍 United States

🧭 Full-Time

💸 150000 - 180000 USD per year

🔍 E-commerce

🔧 Requirements

7-10 years of product management experience focusing on site optimization.
Hands-on experience with A/B testing and customer journey mapping.
Strong analytical skills to interpret data for decision-making.
Experience in Continuous Improvement or Customer Care.
Knowledge of e-commerce best practices.

💡 Responsibilities

Shape customer online shopping experience as Director of Strategic Product Management.
Work closely with Marketing on metrics like conversion and retention.
Create and maintain a prioritized roadmap focusing on site optimization.
Analyze funnel analytics to identify customer pain points and conversion opportunities.
Conduct consumer research to enhance customer journey and experience.
Collaborate with UI/UX, Engineering, and data teams for implementation and measurement.
Mentor Product Owners and Junior Product Managers.

LeadershipProject ManagementData AnalysisPeople ManagementProduct ManagementCross-functional Team LeadershipStrategyProduct AnalyticsCommunication SkillsAnalytical SkillsCollaborationCross-functional collaborationA/B testing

Posted 5 months ago

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