Senior Digital Account Manager

New

N4 StudioDigital Agency

Brazil, Across New Zealand, Australia, North America, the UK and EUFull-TimeSenior

Salary not disclosed

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Job Details

Languages: Full professional English proficiency
Experience: 5+ years in a digital or creative agency, with at least 2 years in a Senior Account Management or Client Success role
Required Skills: FigmaSEOAccount ManagementSlack

5+ years in a digital or creative agency
At least 2 years in a Senior Account Management or Client Success role
Proven track record managing retainer accounts
Commercially sharp with instinct for spotting upsell and expansion opportunities
Technical knowledge of web platforms, CMS, performance, SEO/AEO, and digital marketing strategy
Strong communication and relationship-building skills
Ability to juggle multiple accounts and manage shifting priorities
Experience with Webflow, Figma, Slack, and project management platforms
Webflow experience is a significant advantage
Comfortable working across international time zones
Full professional English proficiency
Resume must be submitted in English

Own a portfolio of retainer clients (N4+) as their primary strategic contact at N4 Studio
Lead roadmapping, prioritisation, and performance reviews across your accounts
Translate client goals into clear, actionable briefs for design, development, and content teams
Proactively identify and drive account expansion opportunities, including Webflow’s Optimise and Analyse products
Manage retainer budgets month by month, scoping work accurately and catching scope or budget risks early
Run regular governance calls and produce reporting that clients actually find valuable
Contribute to how the Client Success function operates, including improving how we scope, brief, and track delivery
Stay current on digital marketing trends, particularly in SEO/AEO and web performance

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