Loss Control Info Systems Specialist
New
BrazilFull-TimeMiddle
SalaryCompetitive salary with performance-based bonuses.
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Job Details
- Required Skills
- Microsoft Power BIMicrosoft Excel
Requirements
- Experience in insurance operations, Loss Control, or business systems support within a commercial or enterprise environment.
- Strong knowledge of Loss Control or insurance platforms such as RCT, LC 360, LexisNexis, or similar systems.
- Experience in systems administration, workflow management, troubleshooting, and issue resolution.
- Familiarity with data analytics and reporting tools such as Power BI and advanced Excel.
- Exposure to process automation tools such as Power Automate is highly desirable.
- Strong understanding of business systems, operational workflows, and IT risk and control environments.
- Excellent analytical, organizational, and problem-solving skills with attention to detail.
- Ability to manage multiple priorities in a complex, fast-paced operational setting.
- Strong communication skills and ability to work effectively with technical and non-technical stakeholders.
Responsibilities
- Maintain and support Loss Control systems and workflows, including platforms such as RCT, LC 360, and related vendor tools.
- Monitor system performance, identify defects, troubleshoot issues, and coordinate resolutions with IT teams and external vendors.
- Manage workflow requests, survey assignments, and ensure accurate data uploads and system maintenance activities.
- Generate and maintain vendor and operational reports, ensuring data accuracy across systems and dashboards.
- Support automation and process optimization initiatives using tools such as Power Automate and similar solutions.
- Assist in system upgrades, testing, implementation activities, and change management processes.
- Serve as a key liaison between business users, IT teams, and vendors for system integration and support.
- Contribute to documentation of workflows, procedures, and operational standards to ensure consistency and compliance.
- Support reporting and analytics initiatives using tools such as Power BI and Excel.
- Provide training and day-to-day technical support to internal and external users of Loss Control systems.
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