Technical Program Manager - Product Readiness
New
Based in the United StatesFull-TimeMiddle
Salary$114,000–$148,000
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementJiraCross-functional collaborationSaaSAsana
Requirements
- Bachelor's degree in Business, Project or Program Management, Finance, Accounting, or a related field, or equivalent practical experience.
- 5+ years of experience in program management, project management, launch readiness, product operations, or a similar role within a software or SaaS organization.
- Proven experience coordinating complex cross-functional initiatives involving Product, Engineering, and customer-facing teams.
- Strong project management skills with demonstrated ability to manage timelines, dependencies, risks, priorities, and stakeholder communications across multiple workstreams.
- Excellent analytical, organizational, and problem-solving abilities with exceptional attention to detail and execution.
- Strong written and verbal communication skills, including experience preparing executive-ready status updates, reports, meeting materials, and risk summaries.
- Ability to influence and collaborate effectively across cross-functional teams without direct authority.
- Experience with project and collaboration tools such as Jira, Asana, Microsoft 365, or similar platforms.
- Familiarity with enterprise software product launches, release readiness, sales enablement, or support readiness processes is preferred.
- MBA, PMP, CAPM, ScrumMaster, or similar certifications are considered an asset.
Responsibilities
- Coordinate cross-functional readiness activities for new product introductions and major product releases, ensuring milestones, dependencies, timelines, and ownership are clearly defined and tracked.
- Develop and maintain comprehensive launch readiness plans, dashboards, and status reports that provide visibility into project progress, risks, and critical deliverables.
- Partner with Product, Engineering, Sales, Marketing, Support, Services, and Partner teams to align operational readiness activities and ensure successful product launches.
- Track completion of launch deliverables, including enablement content, release communications, customer support readiness, partner enablement, FAQs, and internal operational updates.
- Facilitate recurring readiness meetings, document action items, monitor follow-up activities, and escalate blockers or risks when necessary.
- Support go/no-go readiness reviews by consolidating stakeholder input and providing leadership with clear assessments of launch readiness and outstanding dependencies.
- Monitor launch performance metrics, identify process improvement opportunities, and contribute to the continuous evolution of readiness frameworks, governance, templates, and operational best practices.
- Coordinate post-launch handoffs to operational stakeholders to ensure a smooth transition from product launch into commercialization and long-term adoption.
View Full Description & ApplyYou'll be redirected to the employer's site
