Senior Events Manager, Strategic Accounts
New
Based in the United StatesFull-TimeSenior
Salary$104,400 – $156,600 USD
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementData AnalysisStakeholder managementCRMAsana
Requirements
- 5+ years of experience in event management, program management, customer engagement, or related roles within technology, SaaS, cybersecurity, or similarly complex industries.
- Proven success managing large-scale virtual and in-person events involving multiple stakeholders, budgets, and competing priorities.
- Strong project management, organizational, and stakeholder management skills with the ability to balance multiple initiatives simultaneously.
- Experience using metrics, reporting, and data analysis to measure program effectiveness and drive strategic improvements.
- Excellent written and verbal communication skills, including the ability to present recommendations and results to senior leadership and external customers.
- Experience supporting enterprise customer programs or strategic account initiatives is highly desirable.
- Familiarity with AI-powered productivity tools and experience using technology to improve operational efficiency.
- Proficiency with event management, CRM, and project management platforms such as Asana, Monday.com, Trello, Zoom Events, or similar solutions.
- Knowledge of cybersecurity, vulnerability management, ethical hacking, or related technology sectors is considered an advantage.
Responsibilities
- Lead the strategy, planning, and execution of virtual and in-person customer events, community initiatives, and engagement programs supporting strategic enterprise accounts.
- Develop scalable event programs by leveraging AI-powered tools to improve planning, communications, reporting, workflow automation, and operational efficiency.
- Build strong relationships with customers and internal stakeholders, serving as the primary point of contact to align objectives, manage expectations, and ensure successful program delivery.
- Collaborate closely with Customer Success, Sales, Marketing, Community, and Operations teams to maximize customer engagement, program adoption, and long-term customer value.
- Establish success metrics, monitor program performance, analyze participation data, and provide actionable recommendations for continuous improvement.
- Manage event budgets, vendor relationships, logistics, timelines, and post-event evaluations while identifying opportunities to optimize processes and reduce costs.
- Apply structured problem-solving techniques to improve event operations, simplify workflows, and enhance participant experiences across all programs.
- Adapt event strategies proactively in response to evolving customer needs, business priorities, and stakeholder feedback.
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