Prior Authorization Supervisor
New
S
Shields Health SolutionsSpecialty Pharmacy
RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3+ years of pharmacy technician experience (3-5+ years preferred in Specialty Pharmacy)
- Required Skills
- LeadershipProject ManagementMicrosoft Excel
Requirements
- Registered Pharmacy Technician with current state registration.
- Current national CPhT certification.
- 3+ years of pharmacy technician experience (3-5+ years in Specialty Pharmacy preferred).
- Strong leadership experience (team lead or equivalent).
- High School diploma or GED required; Bachelor's degree preferred.
- Proficiency in Microsoft Office, with advanced skills in Excel (formulas, data manipulation, graphs).
- Strong communication, interpersonal, and motivational skills.
- Ability to manage projects and prioritize workloads under deadlines.
- Willingness to travel up to 20% if located outside of Stoughton or Phoenix hubs.
- Knowledge of pharmacy dispensing or EMR systems (Willow, Qs1, or RX30 experience is a plus).
Responsibilities
- Lead and manage a team of Patient Support Associates to ensure medication adherence and accurate prior authorization.
- Monitor service level goals and ensure patients receive medications on time in assigned hospitals or clinics.
- Perform audits of team workflows in supported systems to ensure efficiency and quality.
- Provide front-line supervision, ongoing coaching, performance management, and professional development for team members.
- Collaborate with hospital partners and on-site management to review status, identify improvements, and ensure operational success.
- Manage daily administrative tasks including PTO, time reporting, and internal communication.
- Coordinate hiring, interviewing, and onboarding of new team members in alignment with implementation rollouts.
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