Title Express Remote Processor
New
Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Spain, United Kingdom, United StatesFull-TimeJunior
Salary20.26 - 22.84 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 1 plus years
- Required Skills
- Customer serviceMicrosoft OfficeData entry
Requirements
- 1+ years of office customer service experience.
- High School diploma or equivalent.
- Proficiency with basic office equipment and Microsoft products.
- Ability to identify and analyze vehicle title documents within company and state guidelines.
- Ability to work closely with state DMV and lien holder entities.
- Basic 10-key proficiency.
- Basic math skills.
- Excellent written and verbal communication skills.
- Ability to prioritize and delegate workflow.
- Ability to work independently or in a team environment.
- Fluency in English (reading/writing).
- Valid driver's license.
- Available for occasional overtime.
Responsibilities
- Open and scan incoming mail.
- Manage a call queue to answer inquiries, provide claim updates, and direct callers appropriately.
- Create and distribute total loss packets according to state guidelines.
- Contact lien holders to secure payoff information, letters of guarantee, and title copies.
- Initiate and follow up with vehicle owners/insureds to secure and correct necessary documentation.
- Review mail and documentation to ensure compliance with state guidelines.
- Launch 'Okay to Pay' authorizations to insurance companies after final file review.
- Monitor and process tasks within a shared inbox to meet contractual and company timelines.
View Full Description & ApplyYou'll be redirected to the employer's site
