Educational Support Specialist (In-Person Tutor Matching Coordinator)
New
T
Tutor Me EducationEducation Operations
Philippines, Overnight shifts (evening through early morning hours)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2–4 years
- Required Skills
- Microsoft ExcelCRMData managementGoogle Sheets
Requirements
- Bachelor's Degree.
- 2–4 years of progressively responsible experience in operations coordination, scheduling, logistics, or related administrative fields.
- Proficiency in Microsoft Excel and Google Sheets.
- Exceptional organizational skills with the ability to manage multiple priorities.
- Strong written and verbal English communication skills.
- Professional client-facing experience.
- Demonstrated ability to maintain accuracy under deadlines.
- Comfort making independent decisions within established processes.
- Proven ability to work effectively in a fully remote environment.
- Ability to work consistently during overnight shifts.
- Must have or be willing to obtain a dual-monitor workstation.
Responsibilities
- Vetting prospective tutor profiles and availability against student requirements and geographical restrictions.
- Conducting proactive tutor outreach to confirm program alignment and secure formal attestations.
- Facilitating communication between tutors and client families to finalize matches and schedule sessions.
- Managing end-to-end data accuracy across Oases, Close CRM, and internal tracking sheets.
- Overseeing the systemic setup of recurring tutoring calendars and monitoring session compliance.
- Executing course-corrections for reassignments, substitute coverage, or extra assistance requests.
- Documenting resignations and coordinating with HR/Payroll to ensure session closure.
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