Account Director, Client Strategy
New
Remote CanadaFull-TimeSenior
SalaryCompensation for this role includes a competitive base salary
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Job Details
- Experience
- 7–12 years of experience in agency or client services roles
- Required Skills
- SEOAccount Management
Requirements
- 7–12 years of experience in agency or client services roles.
- Significant exposure to B2B SaaS or technology clients.
- Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
- Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps.
- Ability to connect marketing execution to business outcomes.
- Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
- Ability to work remotely from a home office with reliable internet access.
- Must be able to operate a laptop computer and standard office software platforms.
Responsibilities
- Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value.
- Develop and execute renewal, upsell, and cross-sell strategies tied directly to NRR performance.
- Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps, ensuring cohesive execution and reporting.
- Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
- Translate performance data into clear business narratives that connect marketing execution to revenue impact.
- Partner with channel leads, PMs, and operations to align priorities, manage risk, and maintain delivery excellence.
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