SaaS Configuration Lead
New
R
Resource InnovationsEnergy Efficiency
California, United States. Boston, Massachusetts, United States. Chicago, Illinois, United StatesFull-TimeSenior
Salary$95,000 - $110,000
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Job Details
- Experience
- 5+ years
- Required Skills
- JavascriptStakeholder management
Requirements
- Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus.
- Significant relevant experience may be considered in lieu of formal education.
- Proven experience leading client-facing software implementations, including facilitating workshops and working sessions with stakeholders.
- Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools.
- Minimum of 5+ years of experience in systems configuration, specializing in energy efficiency management systems.
- Hands-on experience with JavaScript for configuring, customizing, or extending web-based applications.
- Ability to read, write, and troubleshoot code as needed to support implementations.
- Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients.
Responsibilities
- Drive end-to-end implementation of enterprise software solutions, including requirements definition, system configuration, testing, and go-live support.
- Serve as a subject matter expert in the company’s low-code/no-code SaaS platform, advising on best practices for configuration, integration, and optimization.
- Lead the design and delivery of complex software solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities and grid operators.
- Serve as a primary client-facing lead, engaging directly with stakeholders through workshops, working sessions, and on-site interactions to gather requirements and drive decisions.
- Translate client business drivers, program requirements, and operational goals into scalable system designs and implementation strategies.
- Develop and lead key client-facing deliverables, including gap analyses, use cases, and technical requirements/specifications.
- Configure and implement business logic, workflows, user interfaces, and data structures, partnering with client technical teams for seamless integration.
- Identify and implement opportunities to improve system efficiency, scalability, and user experience.
- Provide ongoing advisory and post-launch support, maintaining strong client relationships.
- Collaborate cross-functionally with Product, Engineering, and Delivery teams to inform roadmap priorities.
- Mentor and guide junior team members in client engagement and solution design best practices.
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