Delivery Manager, Self-Service
New
CIS / Baku / Armenia / Almaty / Cyprus / Georgia / Poland / SerbiaFull-TimeMiddle
Salary55,000 - 95,000 USD per year
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Job Details
- Languages
- Fluent English
- Experience
- 3+ years
- Required Skills
- Project ManagementJiraCross-functional collaborationStakeholder managementConfluence
Requirements
- 3+ years of program, project, or delivery management experience in a technology or platform organization.
- Demonstrated experience managing cross-team dependencies and stakeholder communication in a multi-team or multi-product environment.
- Proficiency with Jira and Confluence for tracking, reporting, and documentation.
- Strong written and verbal communication, with experience producing status updates, meeting materials, and operational documentation.
- Ability to work independently, manage competing priorities, and proactively identify and escalate issues.
- Track record of establishing and improving operational processes.
- Fluent English.
- Background in gaming, digital commerce, or platform-as-a-service environments (nice to have).
- Experience launching products or platforms from zero to one (nice to have).
- Familiarity with B2B SaaS, customer success, or partner-facing programs (nice to have).
- Experience working with distributed, async-first teams across multiple timezones (nice to have).
Responsibilities
- Own the delivery plan and timeline for the program rollout across an expanding set of products and their landing experiences.
- Maintain a current dependency map across Product, Engineering, Design, and Marketing; identify and escalate risks and blockers.
- Coordinate cross-functional launch readiness for each new product release.
- Track progress in Jira and keep delivery status accurate and current.
- Prepare and run recurring program meetings; distribute agendas and track action items.
- Publish regular status updates covering progress, upcoming launches, and active blockers.
- Design and operate the collaboration framework connecting launched products with partner departments.
- Operate the request intake and tracking system and build operational playbooks.
- Capture feedback from product teams and synthesize themes into input for product prioritization.
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