Customer Service Representative (Insurance)
New
I
Integrated Specialty Coverages, LLCInsurance
Remote United StatesFull-TimeMiddle
Salary19 - 22 USD per hour
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Job Details
- Experience
- Minimum 1 year of insurance experience.
- Required Skills
- Customer serviceMicrosoft OfficeData entry
Requirements
- Minimum 1 year of insurance experience.
- Ability to obtain and maintain a valid Property & Casualty Insurance License within 90 days of employment.
- High school diploma, GED, or equivalent experience.
- Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
- Strong written and verbal communication skills.
- Above-average knowledge of Microsoft Office is required.
- Proficiency with email, record-keeping systems, databases, word processing, and spreadsheets.
- Valid Driver's License.
Responsibilities
- Support new business and renewal underwriters, agents, customers, and internal staff across commercial and personal lines.
- Respond to agent inquiries via phone, email, and other communication channels, offering guidance and information on commercial lines products.
- Deliver high-quality customer service in the daily servicing of new and renewal business.
- Provide clerical support, quoting assistance, and other administrative activities as needed.
- Process incoming and outgoing correspondence accurately and efficiently.
- Maintain working knowledge of carrier coverage forms, automation systems, eligibility requirements, and program details.
- Document all relevant activity within the Agency Management System.
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