Customer Service Representative

New
United States; Applicants will be considered if currently residing within the state of Colorado., M-F, rotating Saturday, 8:00am-4:30pmFull-TimeEntry
Salary$19 - $24/hr
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Job Details

Experience
One (1) year customer service
Required Skills
Customer service

Requirements

  • High School diploma or equivalent
  • One (1) year of customer service experience
  • Knowledge of medical terminology
  • Knowledge of insurance and billing processes
  • Must currently reside in Colorado
  • Ability to work in a fast-paced medical environment
  • Bilingual in Spanish is a plus

Responsibilities

  • Answer phones for clinic system
  • Schedule and pre-register patients for appointments, outpatient visits, and procedures
  • Confirm patient demographic and insurance information
  • Educate patients on procedure preparations and special instructions
  • Prioritize work to ensure optimal reimbursement and mitigate financial risk
  • Coordinate patient encounters utilizing multiple scheduling, clinical, and eligibility verification systems
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$19 - $24/hr
Apply Now