Customer Service Representative
New
United States; Applicants will be considered if currently residing within the state of Colorado., M-F, rotating Saturday, 8:00am-4:30pmFull-TimeEntry
Salary$19 - $24/hr
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Job Details
- Experience
- One (1) year customer service
- Required Skills
- Customer service
Requirements
- High School diploma or equivalent
- One (1) year of customer service experience
- Knowledge of medical terminology
- Knowledge of insurance and billing processes
- Must currently reside in Colorado
- Ability to work in a fast-paced medical environment
- Bilingual in Spanish is a plus
Responsibilities
- Answer phones for clinic system
- Schedule and pre-register patients for appointments, outpatient visits, and procedures
- Confirm patient demographic and insurance information
- Educate patients on procedure preparations and special instructions
- Prioritize work to ensure optimal reimbursement and mitigate financial risk
- Coordinate patient encounters utilizing multiple scheduling, clinical, and eligibility verification systems
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