Senior Underwriting Service Specialist
CanadaFull-TimeSenior
SalaryCAD $75,000 to $95,000, plus incentive eligibility.
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Job Details
- Experience
- 3–5 years
- Required Skills
- Data AnalysisMicrosoft Power BIMicrosoft ExcelFinancial analysis
Requirements
- Bachelor’s degree and/or a recognized insurance designation preferred.
- 3–5 years of experience within the insurance industry.
- Strong analytical and problem-solving skills with the ability to assess complex information and make sound recommendations.
- Demonstrated knowledge of insurance operations, underwriting support processes, and policy administration.
- Experience reviewing financial statements, conducting audits, or performing account reconciliations.
- Proficiency with data analysis tools and reporting platforms, including Microsoft Excel and business intelligence applications.
- Exceptional attention to detail and commitment to accuracy.
- Strong customer service orientation with the ability to build effective relationships across internal and external stakeholders.
- Excellent verbal and written communication skills.
- Highly organized, self-motivated, and capable of managing multiple priorities independently.
- Collaborative mindset with the ability to contribute positively within cross-functional teams.
- Demonstrated leadership capabilities and willingness to support training, coaching, and knowledge sharing.
Responsibilities
- Deliver underwriting support services for moderately complex accounts, including policy issuance, endorsements, rating activities, invoicing, and transaction processing.
- Evaluate financial statements, debt-to-equity ratios, and other financial data to assess the viability of third-party administrators and support underwriting decisions.
- Perform audits on client accounts and review certificates against contractual agreements to verify transaction accuracy.
- Conduct data analysis, reconciliations, and reporting activities to ensure operational accuracy and compliance.
- Monitor and evaluate business dashboards and performance metrics using analytical tools such as Power BI.
- Research market developments, industry trends, vehicle technologies, and regulatory changes to identify potential business impacts.
- Act as a primary point of contact for brokers and internal stakeholders, ensuring responsive and effective communication.
- Coordinate with various business units and shared service teams to support customer needs and operational requirements.
- Assist with workflow management, issue resolution, quality assurance activities, and continuous process improvement initiatives.
- Provide guidance, training, and mentorship to less experienced colleagues while supporting team development and operational excellence.
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