Customer Acquisition Specialist
New
Based in the United StatesFull-TimeMiddle
SalaryHourly compensation ranging from approximately $16.49 to $21.64, plus performance-based incentives.
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Job Details
- Experience
- 2+ years
- Required Skills
- SalesforceCustomer serviceMicrosoft OfficeCRM
Requirements
- 2+ years of experience in customer service, sales, or a related customer-facing role in a high-volume environment.
- Proven ability to meet or exceed sales or performance targets in a quota-driven setting.
- Strong communication and interpersonal skills, with the ability to handle objections and build rapport quickly.
- Experience using CRM systems such as Salesforce or similar platforms for managing customer data and interactions.
- Comfortable working in fast-paced, multitasking environments with frequent customer interactions.
- Strong problem-solving skills and ability to adapt to changing priorities and customer needs.
- Proficiency with Microsoft Office tools and general digital systems.
Responsibilities
- Engage with customers through inbound and outbound calls and digital channels to deliver sales support, service assistance, and acquisition efforts.
- Manage high volumes of customer interactions daily while maintaining quality communication and a positive customer experience.
- Support lead qualification, conversion, renewals, and retention efforts to drive revenue and customer growth.
- Handle objections and resolve customer concerns to improve satisfaction and reduce churn.
- Maintain accurate and up-to-date records in CRM systems such as Salesforce to ensure data integrity and reporting accuracy.
- Provide reliable sales forecasting and performance updates while collaborating with team members and leadership.
- Stay informed on product knowledge and services to effectively address customer needs and recommend appropriate solutions.
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