Field Engineer (English/Spanish)
New
Based 100% remotely within the Continental United StatesFull-TimeMiddle
Salary$130,000 - $150,000 USD on an annualized basis. In addition to base pay, this role offers the opportunity to earn commission-based rewards.
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Job Details
- Languages
- English, Spanish
- Experience
- 3+ years
- Required Skills
- AWSPythonSQLGCPJavaKafkaMicrosoft AzureLinux
Requirements
- Based 100% remotely within the Continental United States.
- Professional fluency in both English and Spanish, including ability to communicate complex technical concepts.
- 3+ years of experience in customer-facing technical roles, such as Sales Engineer, Pre-Sales Engineer, Solutions Architect, Data Engineer, or Customer Success Engineer.
- 3+ years of experience with database management systems such as Oracle, MySQL, Microsoft SQL Server, and SQL programming.
- 3+ years of experience programming in languages such as Java, Python, and Shell scripting.
- 3+ years of experience or deep foundational knowledge of cloud infrastructure and data services including AWS, Microsoft Azure, and GCP.
- Demonstrated experience using AI-assisted productivity, development, research, troubleshooting, and code-generation tools.
- Ability to effectively evaluate, validate, and apply AI-generated outputs while maintaining engineering quality, security, and accuracy.
- Principled knowledge of working with, configuring, and troubleshooting Unix/Linux and Windows operating systems.
- Experience working with messaging systems such as Kafka and JMS.
- Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or equivalent relevant work experience.
Responsibilities
- Onboard new Striim customers, delivering learning, solution strategy, technical enablement, and implementation guidance during the deployment process.
- Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges.
- Support the seamless transition from pre-sales prototypes to post-sales production-scale experiences.
- Collaborate with customer success and account management teams to conduct periodic health checks with customers.
- Serve as the Striim product expert, coach, and trusted technical advisor during deployment.
- Act as the in-house customer champion, coordinating with Striim customer support and stakeholders.
- Proactively engage existing Striim customers to realize technology value through expanded adoption.
- Provide technical guidance, training, workshops, presentations, and implementation support in both English and Spanish.
- Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations.
- Travel domestically and internationally, up to 25%, to support customer implementations.
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