ServiceNow Agentic AI Business Process Consultant
Remote-first role across India, USA, and EuropeFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2-4 years of experience in risk management, TPRM, compliance, or operational resilience.
- Required Skills
- ComplianceRisk ManagementServiceNowGenerative AI
Requirements
- 2-4 years of experience in risk management, TPRM, compliance, or operational resilience.
- Hands-on experience with ServiceNow IRM, TPRM, or BCM.
- Strong understanding of enterprise risk and compliance processes.
- Familiarity with Generative AI, Now Assist, or AI-driven process automation.
- Excellent stakeholder communication and documentation skills.
Responsibilities
- Lead discovery workshops and map as-is / to-be IRM, TPRM, and BCM processes.
- Identify and design high-impact Agentic AI use cases such as autonomous assessments and AI-generated BIAs.
- Define AI workflows, prompts, agent roles, guardrails, and evaluation logic in collaboration with technical teams.
- Design ServiceNow IRM, TPRM, and BCM workflows aligned with regulatory frameworks.
- Create user stories, process documentation, and support client demos and adoption.
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