Employee Benefits Account Manager
New
United StatesFull-TimeMiddle
SalaryCompetitive compensation depending on applicable experience
Apply NowOpens the employer's application page
Job Details
- Experience
- 3-5 years
- Required Skills
- Customer serviceAccount Management
Requirements
- 3-5 years of Life & Health insurance experience.
- 3-5 years of customer service experience.
- Valid General Lines - Life, Accident, Health and HMO license.
- Ability to coordinate workflows and manage client relationships.
- Capability to conduct group meetings and employee enrollments.
- Proficiency in troubleshooting and resolving escalated client issues.
- Ability to communicate effectively via email, internet, and voice.
- Ability to lift 25 pounds.
- Physical capability for repetitive tasks such as keyboarding and sitting.
Responsibilities
- Service assigned client base to establish rapport and deep client relationships.
- Coordinate workflow with client service representatives, clients, and carriers.
- Manage the bid process for supplemental and group health products.
- Conduct renewals, make recommendations, and plan employee enrollment meetings.
- Act as a liaison between clients and third-party vendors.
- Troubleshoot and resolve escalated issues such as claims and eligibility.
- Maintain awareness of carrier developments and relevant federal/state laws.
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