Dutch Speaking Hotel Reservations Agent
New
M
Mercier ConsultancyHospitality
Greece. Athens, Attica, Greece. Netherlands. Belgium. Rotterdam, South Holland, Netherlands. Eindhoven, North Brabant, NetherlandsFull-Time
SalaryCompetitive monthly Salary
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Job Details
- Languages
- Fluency in Dutch (spoken and written)
- Required Skills
- Customer serviceCRM
Requirements
- Fluency in Dutch (spoken and written) is essential.
- Proficiency in English is a plus.
- Experience in customer service or related roles is preferred.
- Strong communication and interpersonal skills.
- Ability to handle challenging situations calmly and effectively.
- Willingness to relocate and adapt to life in Greece.
- Positive attitude towards learning and professional growth in a multicultural setting.
Responsibilities
- Provide high-quality customer support in Dutch, addressing client inquiries and resolving issues promptly.
- Manage customer complaints with professionalism to ensure satisfaction and loyalty.
- Maintain accurate records of customer interactions utilizing CRM systems.
- Collaborate effectively with team members to create a productive work atmosphere.
- Stay updated with company products and services to offer informed assistance.
- Participate in ongoing training to enhance skills and service delivery.
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