Sr. Product Manager, Intelligence
New
H
Help ScoutB2B SaaS
Note: This role is open to US-based applicants only.Full-TimeSenior
Salary$150K - $164K
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Job Details
- Required Skills
- Data AnalysisProduct Management
Requirements
- Experience building data or analytics products.
- Strong ability to think in aggregates, trends, and signals.
- Data self-sufficiency, including writing queries and performing independent analyses.
- Demonstrated monetization instincts for data products.
- Balanced approach to product foundation building and avoiding premature over-engineering.
- Genuinely fluent with AI tools for research synthesis, pattern-matching, and prototyping.
- Ability to collaborate across teams in a cross-pillar environment.
- Excellent writing skills for creating one-pagers, briefs, and narratives.
- Background in B2B SaaS with an understanding of support and operations data needs.
Responsibilities
- Own the full product roadmap for the Intelligence pillar, including Topics, Sentiment, CX Score, and contact/company profiles.
- Ship near-term features like Topics and Sentiment to generate clear customer value.
- Define conversion moments and churn risk alerts that drive product adoption and monetization.
- Coordinate the intelligence product interface across Agent and Conversations pillars.
- Partner with Gateway and Data teams to optimize infrastructure for aggregate insights.
- Engage with support leads, operations managers, and business owners to gather user insights.
- Collaborate with GTM teams to develop product messaging and storytelling.
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