- Ship customer-facing AI features across the full stack, including LLM-backed flows, retrieval (RAG), and agentic tool-calling.
- Build evaluation, guardrails, and monitoring into AI features to ensure measurable production quality.
- Develop responsive, accessible, and reliable user interfaces for AI-assistive features.
- Stay close to customer needs by participating in support rotations, watching session recordings, and joining customer calls.
- Own product outcomes by instrumenting metrics, analyzing dashboard performance post-ship, and iterating based on results.
- Partner with PMs and designers to co-author solutions and shape product strategy.
- Ensure production readiness by managing automation, reliability, logging, and alerting from the start.
- Utilize AI coding tools like Cursor and Claude Code in daily development workflows.
- Participate in interviewing future teammates to support company growth.
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