Client Success Associate

New

Remote EgyptContractMiddle

Salary not disclosed

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Job Details

Bachelor's degree or equivalent work experience in business, economics, international affairs, communications, marketing, or related field.
1-3 years of experience in client success, client services, account coordination, project management, events, or consulting support.
Demonstrated ability to work independently and effectively in a remote environment.
Strong organizational and time-management skills with exceptional attention to detail.
Excellent written and verbal communication skills.
Comfortable interacting with senior-level stakeholders and executives.
Ability to manage multiple projects and stakeholders simultaneously in a fast-paced environment.
Demonstrated ownership, accountability, and follow-through.
Fluency in English.
Experience supporting events, executive briefings, or webinars is a plus.
Familiarity with Salesforce or CRM systems is a plus.
Arabic fluency is a plus.

Partner closely with Account Managers and Client Success Team to support senior executive clients in engagement and retention activities.
Coordinate and manage event outreach, executive planning sessions, and client calls from scheduling through delivery.
Plan and execute virtual and in-person client events, executive roundtables, roadshows, and market briefings.
Serve as a key point of coordination between clients, analysts, and commercial team members.
Track and manage client engagement activities, ensuring timely follow-up and execution of commitments.
Support client onboarding and adoption of services and resources.
Assist in the preparation of client presentations, briefing materials, meeting agendas, and event communications.
Maintain accurate records of client interactions and engagement metrics within Salesforce and other internal systems.

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