Salesforce Business Analyst
New
R
Remote Talent LATAMSalesforce Consulting
LATAM Only; Mexico. Colombia. BrazilFull-TimeMiddle
Salary4,000 USD per month
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Job Details
- Languages
- English
- Experience
- 2+ years of experience in a Salesforce Business Analyst, Implementation, or consulting role; 3–4+ years of experience in client-facing roles
- Required Skills
- Project ManagementBusiness AnalysisReporting
Requirements
- 2+ years of experience in a Salesforce Business Analyst, Implementation, or consulting role.
- 3–4+ years of experience in client-facing roles such as Account or Project Management.
- Strong experience managing client relationships, including handling difficult conversations and scope control.
- Working knowledge of Salesforce Sales Cloud and Account Engagement (Pardot).
- Familiarity with reporting, dashboards, automation, and basic configuration.
- Exposure to data migration and integrations.
- Experience managing multiple projects simultaneously in a fast-paced environment.
- Strong communication skills with the ability to explain technical concepts to non-technical clients.
- Highly organized, proactive, and solution-oriented mindset.
- Residency in a Latin American (LATAM) country.
- Ability to submit resume in English.
Responsibilities
- Lead discovery sessions to gather business requirements, user stories, and acceptance criteria.
- Serve as the primary client contact, managing communication, expectations, and follow-ups.
- Manage a portfolio of 10–20+ concurrent Salesforce projects in a fast-paced environment.
- Review statements of work (SOWs) and manage scope, timelines, and change requests.
- Translate business needs into clear requirements for internal Salesforce Admin and delivery teams.
- Support Salesforce implementations from kickoff through completion.
- Perform light Salesforce administration including user setup, page layouts, custom fields, and basic automation.
- Assist with data migration, integrations, and common Salesforce workflows.
- Identify risks, blockers, and out-of-scope requests early and communicate proactively.
- Guide clients on Salesforce best practices and recommend improvements.
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