Business Tech Analyst (Produtos Financeiros)
New
BrazilFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- AgileBusiness Analysis
Requirements
- Solid experience as a Business Analyst, Systems Analyst, or Technical Analyst in technology-driven environments.
- Strong understanding of payment ecosystems, including TEF flows, POS systems, payment terminals, and transaction processing architectures.
- Experience working with complex, ambiguous, or evolving technical and business scenarios, with a proactive and problem-solving mindset.
- Ability to analyze systems end-to-end, identifying dependencies, failures, and improvement opportunities.
- Strong communication skills to translate technical complexity into clear documentation and stakeholder alignment.
- Experience working in agile environments with iterative delivery practices.
- Analytical thinking and ability to structure investigations and RCA processes effectively.
- Familiarity with observability, telemetry, or monitoring concepts is a plus.
Responsibilities
- Analyze, refine, and translate technical and business requirements related to payment systems, ensuring effective integration between POS, TEF, payment terminals, and gateways.
- Support the implementation and validation of payment device integrations, including PinPad, SmartPOS, and POS terminals within transactional ecosystems.
- Investigate operational issues and perform root cause analysis (RCA) to identify, document, and resolve system and payment flow incidents.
- Contribute to the definition and monitoring of key performance indicators and observability strategies for payment and transaction systems.
- Break down complex technical demands into incremental and executable delivery plans, supporting agile development cycles.
- Maintain clear and structured technical documentation and ensure effective asynchronous communication with stakeholders and cross-functional teams.
- Support continuous improvement of payment flows, system stability, and operational efficiency across the ecosystem.
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