Director, AI Operations & Marketing Transformation
New
USFull-TimeDirector
SalaryCompetitive base salary with performance-based bonus eligibility
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Job Details
- Experience
- 15+ years
- Required Skills
- Product ManagementChange Management
Requirements
- 15+ years of experience in strategy, consulting, marketing operations, or transformation leadership roles
- Proven track record of leading large-scale organizational or functional transformation with measurable outcomes
- Strong understanding of marketing functions including demand generation, content creation, campaign execution, and performance measurement
- Hands-on experience driving change management, including stakeholder alignment, adoption, and behavioral change across teams
- Strong technical fluency with AI, agentic systems, and workflow automation tools, with ability to engage in system-level discussions
- Product thinking mindset with ability to identify priorities, define requirements, and shape development roadmaps
- Exceptional communication and storytelling skills, with ability to influence senior executives and operational teams
- Experience working in ambiguous, fast-moving environments with a builder-operator approach
- Strong analytical and governance skills, including performance tracking, reporting, and operational control frameworks
Responsibilities
- Define the future operating model for marketing, including evolving roles, skills, workflows, and organizational design in an AI-native context
- Translate transformation strategy into clear narratives, roadmaps, and executive-level communication materials for leadership alignment
- Partner with senior marketing leadership to drive cross-functional alignment and ensure execution consistency across teams
- Design and manage human–AI workflows, including defining automation boundaries, human-in-the-loop processes, and handoffs
- Own AI operations across marketing systems, including agent performance, workflow reliability, output quality, and cost efficiency
- Establish governance frameworks for AI usage, including approval structures, model usage standards, and decision rights
- Build evaluation systems, feedback loops, and performance metrics to continuously improve AI-driven marketing outputs
- Lead rollout and adoption of AI-enabled workflows, ensuring successful change management and sustained organizational adoption
- Prioritize feature development and shape the AI product roadmap in collaboration with technical teams
- Measure and report transformation impact, including adoption rates, workflow efficiency, and business outcomes
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