Remote Telephonic Interpreter (Karenni)

New
US BasedContractJunior
Salary not disclosed
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Job Details

Languages
English, Karenni
Experience
2+ years of professional interpreting experience preferred
Required Skills
Customer service

Requirements

  • Full fluency in both English and Karenni.
  • US Based.
  • Technology proficient (web-based platforms, email, Microsoft Word).
  • Landline phone access for sound quality.
  • An interpreting space that is quiet, secure, and free from outside noises.
  • 2+ years of professional interpreting experience preferred.
  • Industry specific certifications/trainings preferred (CMI, CCHI, etc.).
  • Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.).

Responsibilities

  • Provide effective telephonic remote interpreting.
  • Answer inbound calls in a timely manner.
  • Provide superior customer service.
  • Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality.
  • Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices.
  • Complete training(s) and participate in ongoing Quality Assurance monitoring.
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