Aira

Aira is an applicant tracking system powered by AI that makes a faster, accurate and unbiased talent selection process in 16 countries.

11-50 employees
Founded 2015
$25K pre seed
Artificial Intelligence (AI)
Private Company

Remote Work Available

This company offers remote work opportunities.

Open Positions3

United StatesContractAssistive TechnologyPosted
  • Respond promptly and empathetically to inbound calls, emails, and text message inquiries from Aira users.
  • Provide guidance and assistance regarding billing, subscription plans, and product inquiries.
  • Assist users with technical troubleshooting for the Aira app or equipment.
  • Educate new users on how to effectively use the Aira platform, features, and best practices.
  • Maintain detailed and accurate records of user interactions in the CRM system.
  • Collaborate with team members to provide consistent support.
  • Convey user feedback and suggestions to product and development teams.
  • Participate in quality assurance activities to ensure service excellence.
Customer serviceCRM
Showing 1 of 3 positions

About Aira

Aira transforms lives by pioneering visual interpreting, providing on-demand, human-to-human assistance for people who are blind or have low vision. Using your device's camera and the Aira app, a highly-trained visual interpreter describes your surroundings, reads text, or helps you navigate, making the world accessible. With millions of calls successfully completed, we operate 24/7 in three languages, empowering individuals globally. We partner with major organizations like airports and banks to expand access.

How We Work

You will join a mission-driven team dedicated to making the world more accessible. Our culture emphasizes integrity, transparency, and respect, embracing diversity in all forms. We operate with agility, continually refining our priorities and solutions based on new information. Expect clear, open communication, where trust is paramount. We foster an integrated environment with ongoing training, supporting your continuous growth and development. This company is 100% remote, always has been, always will be.

Why Join Us

  • Make a profound impact on the lives of millions worldwide who are blind or have low vision.
  • Work in a 100% remote environment with a company-issued laptop and technology stipend.
  • Receive comprehensive paid training to become a certified Visual Interpreter, expanding your skills.
  • Collaborate with a supportive team and contribute to a company focused on inclusion and accessibility.
  • Engage in diverse, real-time problem-solving scenarios, challenging and shaping your worldview.

Benefits & Perks

  • Hourly base rate of $20 with additional time-of-day incentives.
  • Company-issued laptop for your work.
  • $400 annual technology stipend.
  • Paid Time Off (PTO).
  • Paid training and ongoing development opportunities.

Tech Stack

widgetsframework

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