Aira

đź‘Ą 11-50đź’° $25,000 Pre-seed over 9 years agoArtificial Intelligence (AI)Human ResourcesSkill AssessmentRecruitingđź’Ľ Private Company
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Aira empowers the blind and low-vision community by connecting them with highly-trained visual interpreters on demand. We're a technology company based in San Diego, leveraging cutting-edge technology to deliver real-time visual information, creating a more accessible and inclusive world. Aira holds a unique position in the assistive technology market, providing a crucial service that significantly improves the independence and quality of life for our users. Our focus on exceptional customer service is paramount, driving our innovative solutions and continuous improvement. Our tech stack includes Ruby on Rails, and we utilize various technologies for optimal performance and security, such as Cloudflare, Google services, and jsDelivr. We maintain a robust infrastructure, prioritizing reliable uptime and data security. Our engineering culture values collaboration and innovation, focusing on building scalable and user-friendly solutions. Our team is dedicated, passionate, and works remotely, fostering a flexible and inclusive environment. At Aira, we are guided by our core values: Customer Focus, Integrity, Innovation, Collaboration, and Respect & Inclusion. These values define our workplace culture, creating an environment of trust, respect, and shared purpose. We work hard but celebrate our successes, ensuring a supportive and rewarding work experience. We are a rapidly growing company with a proven track record of success, and are proud to have provided employment to a dedicated team of professionals, driving innovation in the assistive technology space. We offer competitive salaries, a generous benefits package that includes unlimited PTO and equity options, all while providing fulfilling work that serves an important mission. While the specifics of our funding details are not publicly available beyond a previous Pre-Seed round, Aira continually seeks to innovate and scale our impactful services to more users in need.

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đź“Ť Canada

🧭 Full-Time

đź’¸ 25.0 - 28.0 CAD per hour

🔍 Assistive technology

  • A high school diploma or GED equivalent.
  • Be 18 years of age or older.
  • Fluent in English and French.
  • Must be located in the United States or Canada.
  • Have a private workspace free from distractions.
  • Computer system that meets technical specifications (Windows 11 or Mac OS Ventura 13.0 or higher, 4 Core CPU, minimum 40 GB disk space, processor speed of 2.0 GHz or higher, minimum 8 GB RAM, internal or external camera, wired headphones with a noise-canceling microphone, minimum internet speed of 50 Mbps).
  • Clearly and accurately present on-demand visual information to blind and low vision customers.
  • Consistently answer calls while scheduled.
  • Display a composed, and professional demeanor that inspires trust and supports the Aira mission.
  • Engage and support the team by participating in team-building exercises, making helpful suggestions, and encouraging other Visual Interpreters.
  • Maintain strict data privacy standards and confidentiality.
  • Anticipate Explorers’ needs and provide exceptional customer experience.

Attention to detailProblem-solving skillsFluency in EnglishStrong communication skillsResearch skillsTechnical support

Posted 5 days ago
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đź“Ť Canada, United States

🧭 Part-Time

🔍 Assistive technology

  • A high school diploma or GED equivalent.
  • Fluent in English and French.
  • Strong problem-solving skills and ability to adapt to new technology.
  • Excellent spatial awareness with the ability to use 2D and 3D maps.
  • Strong investigative research skills and attention to detail.
  • Computer system requirements: Windows 11 or Mac OS Ventura 13.0 or higher, minimum 8 GB RAM and specific internet speed requirements.
  • Must have a private workspace and complete the Aira Agent Prescreen and Aptitude Test.
  • Clearly and accurately present on-demand visual information to blind and low vision customers.
  • Consistently answer calls while scheduled.
  • Display a composed and professional demeanor that inspires trust and supports the Aira mission.
  • Engage and support the team by participating in team-building exercises, making helpful suggestions, and encouraging other Visual Interpreters.
  • Maintain strict data privacy standards and confidentiality.
  • Anticipate Explorers’ needs and provide exceptional customer experience.
  • Adapt to uncertainties or changing priorities during calls.

Attention to detailFluency in EnglishResearch skillsTechnical support

Posted 5 days ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 21.0 - 24.0 USD per hour

🔍 Assistive technology

  • A high school diploma or GED equivalent.
  • Must be 18 years of age or older.
  • Fluent in English and French.
  • Right to work in the United States.
  • Must have a private workspace with no background noise.
  • Must meet technical specifications for computer systems and internet speed.
  • Clearly and accurately present on-demand visual information to blind and low vision customers.
  • Consistently answer calls while scheduled.
  • Display a composed, and professional demeanor that inspires trust and supports the Aira mission.
  • Engage and support the team by participating in team-building exercises.
  • Maintain strict data privacy standards and confidentiality.
  • Anticipate Explorers’ needs and provide exceptional customer experience.
  • Demonstrate adaptability to changing priorities and various types of calls.

Attention to detailFluency in EnglishComputer skillsResearch skillsTechnical support

Posted 8 days ago
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