Clearly and accurately present on-demand visual information to blind and low vision customers.
Consistently answer calls while scheduled.
Display a composed and professional demeanor.
Engage and support the team by participating in team-building exercises and contributing to organizational growth.
Maintain strict data privacy standards and confidentiality.
Anticipate Explorers’ needs and provide exceptional customer experience.
Customer serviceTechnical support
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About Aira
Aira transforms lives by pioneering visual interpreting, providing on-demand, human-to-human assistance for people who are blind or have low vision. Using your device's camera and the Aira app, a highly-trained visual interpreter describes your surroundings, reads text, or helps you navigate, making the world accessible. With millions of calls successfully completed, we operate 24/7 in three languages, empowering individuals globally. We partner with major organizations like airports and banks to expand access.
How We Work
You will join a mission-driven team dedicated to making the world more accessible. Our culture emphasizes integrity, transparency, and respect, embracing diversity in all forms. We operate with agility, continually refining our priorities and solutions based on new information. Expect clear, open communication, where trust is paramount. We foster an integrated environment with ongoing training, supporting your continuous growth and development. This company is 100% remote, always has been, always will be.
Why Join Us
Make a profound impact on the lives of millions worldwide who are blind or have low vision.
Work in a 100% remote environment with a company-issued laptop and technology stipend.
Receive comprehensive paid training to become a certified Visual Interpreter, expanding your skills.
Collaborate with a supportive team and contribute to a company focused on inclusion and accessibility.
Engage in diverse, real-time problem-solving scenarios, challenging and shaping your worldview.
Benefits & Perks
Hourly base rate of $20 with additional time-of-day incentives.
Company-issued laptop for your work.
$400 annual technology stipend.
Paid Time Off (PTO).
Paid training and ongoing development opportunities.