Visual Interpreter (Bilingual French/English) FTE

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Requirements:

• A high school diploma or GED equivalent.
• Must be 18 years of age or older.
• Fluent in English and French.
• Right to work in the United States.
• Must have a private workspace with no background noise.
• Must meet technical specifications for computer systems and internet speed.

Responsibilities:

• Clearly and accurately present on-demand visual information to blind and low vision customers.
• Consistently answer calls while scheduled.
• Display a composed, and professional demeanor that inspires trust and supports the Aira mission.
• Engage and support the team by participating in team-building exercises.
• Maintain strict data privacy standards and confidentiality.
• Anticipate Explorers’ needs and provide exceptional customer experience.
• Demonstrate adaptability to changing priorities and various types of calls.