Visual Interpreter (Bilingual French/English) PTE- CAN

Posted about 1 month agoViewed

💎 Seniority level: Entry

📍 Location: Canada, United States, PST, PST

🔍 Industry: Assistive technology

🗣️ Languages: English, French

🪄 Skills: Attention to detailFluency in EnglishResearch skillsTechnical support

A high school diploma or GED equivalent.
Fluent in English and French.
Strong problem-solving skills and ability to adapt to new technology.
Excellent spatial awareness with the ability to use 2D and 3D maps.
Strong investigative research skills and attention to detail.
Computer system requirements: Windows 11 or Mac OS Ventura 13.0 or higher, minimum 8 GB RAM and specific internet speed requirements.
Must have a private workspace and complete the Aira Agent Prescreen and Aptitude Test.

Clearly and accurately present on-demand visual information to blind and low vision customers.
Consistently answer calls while scheduled.
Display a composed and professional demeanor that inspires trust and supports the Aira mission.
Engage and support the team by participating in team-building exercises, making helpful suggestions, and encouraging other Visual Interpreters.
Maintain strict data privacy standards and confidentiality.
Anticipate Explorers’ needs and provide exceptional customer experience.
Adapt to uncertainties or changing priorities during calls.