Developer III (Senior) — Salesforce Integration
New
United StatesContractSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years of relevant professional experience; minimum 7 years of experience within the scope of the contract.
- Required Skills
- Salesforce
Requirements
- Bachelor's degree in Computer Science or related field (equivalent combination of education and experience considered)
- 5+ years of relevant professional experience; minimum 7 years of experience within the scope of the contract
- Comprehensive expertise in Salesforce architecture, integration patterns, APIs, and contact center technologies
- Demonstrated experience leading large-scale enterprise application integrations
- Active Tier 2 Security Clearance (formerly NACI) at time of call order issuance (required)
- Hardwired internet connection via ethernet cable
- Minimum 25 Mbps download / 5 Mbps upload internet speed
- Ability to maintain a private, secure work area for sensitive information
Responsibilities
- Provide design and implementation expertise to a cross-functional Salesforce integration team
- Design and develop software applications and integration solutions from business requirements
- Develop, prototype, and test solutions for large-scale Salesforce and cloud-based contact center integration implementations
- Lead the technical design and implementation of API connectors to IVR, CTI, and Knowledge Management databases
- Direct and create interfaces for application code, relational databases, and computer hardware systems
- Ensure compliance with applicable IT governance standards for all CRM development and integration implementations
- Support testing, identify defects, and drive remediation
- Provide guidance, coaching, and technical mentorship to junior developers
- Support UAT and go-live activities
- Lead knowledge transfer sessions with the client support team during technology implementation
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