Senior Sales Support Specialist
New
Must reside in the United States and have a valid U.S. address for residenceFull-TimeSenior
Salary70,000 USD per year
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Job Details
- Languages
- Spanish (Required)
- Experience
- 3+ years
- Required Skills
- Project ManagementData AnalysisMicrosoft DynamicsSalesforceMicrosoft ExcelProcess improvementCRMHubSpot
Requirements
- 3+ years of project management, sales operations, account management, or business development experience
- Experience supporting B2B sales teams, client onboarding, or revenue-generating initiatives
- Strong understanding of B2B sales processes, lead generation, pipeline management, and forecasting
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
- Advanced proficiency in Microsoft Excel, PowerPoint, Teams, and SharePoint
- Experience tracking KPIs, project milestones, and sales metrics
- Strong analytical skills with the ability to interpret data and provide actionable recommendations
- Bachelor's degree in business administration, Marketing, Project Management, or related field preferred
- PMP, CAPM, Agile, or Scrum certification preferred
- Experience with process improvement and change management preferred
Responsibilities
- Participate in the planning, development, implementation and support of operational activities
- Answer incoming calls and refer them to appropriate personnel
- Identify ways to streamline operational procedures between or within departments
- Coordinate rewards, recognitions, and employee engagement activities
- Update, maintain, and distribute operational status reports using various software
- Coordinate meetings as requested
- Assist operations management in prioritizing daily initiatives
- Assist in the completion of expense reports
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