Patient Support Supervisor - Pharmacy Technician
New
S
Shields Health SolutionsSpecialty Pharmacy
RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 3+ years pharmacy technician experience
- Required Skills
- Project ManagementMicrosoft Excel
Requirements
- Active Pharmacy Technician registration
- CPhT certification
- 3+ years pharmacy technician experience (specialty preferred)
- Proven leadership experience
- High School Diploma or GED
- Strong leadership, coaching, and communication skills
- Operational and project management expertise
- Proficiency in Microsoft Excel and Word
- Experience with pharmacy/EMR systems (Willow, QS1, RX30 preferred)
Responsibilities
- Lead and manage a team of Patient Support Associates
- Provide coaching, performance management, and professional development
- Support hiring, onboarding, and training of new team members
- Ensure medication access through management of refills, prior authorizations, and financial assistance
- Maintain service level goals and quality standards for pharmacy workflows
- Conduct system audits and identify process improvements
- Partner with hospital stakeholders through regular meetings
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