Operations & Systems Officer
New
H
Hunt StNon-profit, Administration
Philippines, AU business hours (approx. 9 AM - 5 PM, Monday to Friday)Full-TimeMiddle
Salary2,000 AUD per month
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Job Details
- Languages
- English
- Experience
- 3–5 years
- Required Skills
- Operations ManagementMicrosoft Excel
Requirements
- 3–5 years of remote work experience in an administrative, operations, systems, or project support role.
- Demonstrated systems thinking with the ability to analyse inefficiencies and design practical solutions.
- Strong technical aptitude and confidence in learning new software independently.
- Experience working with Microsoft 365 applications, including SharePoint, OneDrive, Teams, and Excel.
- Proven ability to build, improve, and document business processes and workflows.
- Strong problem-solving and analytical thinking skills.
- Excellent organisational skills and attention to detail.
- Ability to manage multiple projects and priorities simultaneously.
- Strong written and verbal English communication skills.
- Experience working autonomously in a remote environment.
- Comfortable exploring and implementing AI tools to improve efficiency.
Responsibilities
- Manage and maintain key organisational platforms, databases, and administrative systems.
- Provide operational, systems, and project support to senior leadership across operations, finance, and ministry functions.
- Support the rollout, adoption, and ongoing maintenance of organisational systems and processes.
- Deliver training, guidance, and user support to staff to encourage effective system utilisation.
- Conduct research and provide recommendations on new technologies, tools, and process improvements.
- Review existing workflows to identify and implement opportunities for process improvement and automation.
- Create, document, and maintain standard operating procedures (SOPs), training materials, and internal process guides.
- Assist with the implementation and adoption of AI tools and workflow enhancements.
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