E-commerce Operation Manager
New
PhilippinesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- At least 1 year of experience managing Amazon storefronts
- Required Skills
- ShopifyMicrosoft Excel
Requirements
- At least 1 year of experience managing Amazon storefronts, including Seller Central
- Proficiency in Microsoft Excel for data analysis
- Excellent communication and customer service skills
- Strong organizational abilities and attention to detail
- Familiarity with Shopify, Monday.com, Grasshopper, or similar platforms
- Ability to work independently and meet deadlines consistently
Responsibilities
- Manage all product listings on Amazon and BWP, ensuring accuracy, SEO optimization, and brand consistency
- Monitor and maintain stock levels across platforms; coordinate restocking and updates with the warehouse team
- Respond promptly and professionally to customer inquiries, concerns, and reviews
- Track store performance metrics and deliver actionable insights to improve sales and customer satisfaction
- Oversee order processing, fulfillment coordination, and returns
- Collaborate with the marketing team to implement promotional strategies
- Maintain and analyze daily performance logs using Excel or similar tools
- Ensure compliance with marketplace policies and operational best practices
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