Site Reliability Engineer 2
New
A
AccelaGovernment SaaS
Remote Based - USFull-TimeMiddle
Salary$125,000-$145,000
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Job Details
- Experience
- 4+ years
- Required Skills
- PythonBashGitKubernetesAzureGitHub
Requirements
- 4+ years of experience in Site Reliability Engineering, Cloud Operations, Systems Engineering, DevOps, Software Engineering, or a related technical discipline.
- Experience supporting cloud-based SaaS environments, preferably within Microsoft Azure.
- Experience with Kubernetes and containerized application environments.
- Working knowledge of scripting and automation using Python, PowerShell, Bash, or similar languages.
- Experience troubleshooting distributed systems across application, infrastructure, networking, and operating system layers.
- Familiarity with monitoring, logging, metrics, and observability platforms.
- Strong analytical and problem-solving skills with a structured approach to troubleshooting and Root Cause Analysis.
- Experience working within Incident, Problem, and Change Management processes.
- Experience using Git and GitHub-based workflows.
Responsibilities
- Contribute to the operation, maintenance, and continuous improvement of Accela's production cloud environments.
- Support platform modernization initiatives, including containerization, cloud-native technologies, and automation efforts.
- Monitor platform health, availability, performance, and capacity using modern observability and monitoring tools.
- Participate in incident response activities, troubleshooting production issues and contributing to Root Cause Analysis efforts.
- Develop and maintain automation, tooling, and scripts that improve reliability, scalability, deployment efficiency, and operational effectiveness.
- Support the implementation and monitoring of service level objectives (SLOs), service level agreements (SLAs), and operational metrics.
- Partner with Development, DevOps, Database Engineering, and Security teams to identify and resolve reliability, performance, and scalability challenges.
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