Director, Client Technology Partner
New
IndiaFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 10+ years
- Required Skills
- SalesforceAccount ManagementStakeholder management
Requirements
- Bachelor’s degree or equivalent experience with 10+ years in client-facing roles within technology, consulting, or regulated industry environments.
- Proven experience managing strategic enterprise accounts and engaging effectively with senior-level stakeholders.
- Strong executive communication and presentation skills with the ability to simplify complex technical concepts for business audiences.
- Excellent facilitation and stakeholder management skills, with experience leading cross-functional and multi-stakeholder discussions.
- Strong understanding of enterprise technology landscapes, including SDLC, system integration, validation, and testing practices.
- Commercial acumen with experience supporting proposals, budgeting, and contract or SOW development.
- Ability to navigate ambiguity, influence decisions, and drive alignment in complex organizational environments.
- Experience in clinical research, life sciences, or regulated industries is highly preferred.
- Proficiency with collaboration tools such as Microsoft 365 and CRM platforms (e.g., Salesforce) is an advantage.
Responsibilities
- Serve as the primary technology advisor for strategic client accounts, building and maintaining trusted relationships with senior stakeholders.
- Lead executive-level client engagements including business reviews, roadmap discussions, and strategic alignment sessions.
- Partner with clients to understand their technology landscape and define long-term account-level technology strategies.
- Act as the voice of the client internally, ensuring client needs, priorities, and feedback shape internal roadmaps and solutions.
- Coordinate across IT, architecture, operations, commercial, and delivery teams to ensure aligned execution and remove blockers.
- Support commercial activities including proposals, statements of work, estimates, and contract alignment with delivery capabilities.
- Oversee account health by monitoring progress, risks, dependencies, and escalation points across multiple engagements.
- Drive continuous improvement by identifying opportunities for scalable solutions, process optimization, and innovation.
- Provide mentorship and guidance to client-facing team members, fostering strong capability development and collaboration.
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