Account Manager, ACOs & Medicare Supplement (MediGap) Health Plans

New
Based in United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Data AnalysisAccount Management

Requirements

  • 5+ years of experience in account management, client success, payer relations, provider relations, or healthcare partnerships.
  • Proven experience working with ACOs, Medicare Advantage plans, Medicare Supplement carriers, or value-based care organizations.
  • Strong understanding of healthcare operations, population health, and provider workflows.
  • Ability to manage complex, multi-stakeholder relationships across clinical, operational, and executive audiences.
  • Excellent communication, presentation, and organizational skills with strong attention to detail.
  • Demonstrated ability to translate data into insights and drive performance conversations with senior stakeholders.
  • Experience in CMS models such as GUIDE, MSSP, or ACO REACH is strongly preferred.
  • Familiarity with dementia care, caregiver support, or care management programs is a plus.

Responsibilities

  • Own and manage relationships with assigned ACO and Medicare Supplement carrier partners.
  • Serve as the primary point of contact across clinical leaders, care teams, physician groups, and carrier stakeholders.
  • Drive program performance by monitoring enrollment, referral flow, and member engagement metrics.
  • Develop trust and alignment across stakeholders to enable proactive beneficiary outreach.
  • Partner with internal teams to optimize operational processes and improve program adoption.
  • Lead recurring business reviews and deliver data-driven updates to executive stakeholders.
  • Support CMS model execution and ensure adherence to GUIDE Model requirements.
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