Coordinateur de Programme
New
CanadaContractMiddle
Salary44,300 - 68,090 CAD per year
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Job Details
- Experience
- 2–3+ years
- Required Skills
- SalesforceMicrosoft Office SuiteData entryCRM
Requirements
- Post-secondary education in healthcare administration, medical office support, business administration, or a related field, or equivalent experience.
- 2–3+ years of experience in administrative coordination, healthcare support, patient services, or CRM-based operational roles.
- Strong organizational skills with excellent attention to detail and the ability to manage multiple tasks in a fast-paced environment.
- Proficiency with Microsoft Office Suite.
- Experience using CRM systems such as Salesforce.
- Ability to work independently while collaborating effectively with cross-functional and healthcare teams.
- Strong problem-solving skills, adaptability, and a service-oriented mindset.
Responsibilities
- Provide comprehensive administrative and coordination support for patient and provider programs, including maintaining accurate records in CRM systems and ensuring timely updates of program data.
- Manage patient flow-related administrative tasks such as document handling, data entry, communications, and coordination between healthcare providers, pharmacies, and internal teams.
- Support clinical and program operations by reviewing documentation, assisting with adverse event reporting, and ensuring compliance with established healthcare and regulatory procedures.
- Handle inbound and outbound communications, including calls, faxes, and email correspondence, while supporting prescription renewals and coordination with healthcare professionals.
- Assist with reporting, audits, inventory tracking, and operational documentation to ensure accuracy, consistency, and adherence to quality standards.
- Participate in training sessions, cross-functional projects, and ongoing program improvements to support service delivery excellence.
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