System Trainer
New
Based in CanadaFull-TimeMiddle
Salary90,000 - 110,000 CAD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementPresentation skills
Requirements
- 5+ years of experience in systems training or software application training roles.
- Experience delivering training programs within a product development or software lifecycle environment.
- Strong instructional design skills, with the ability to create clear, structured, and engaging learning materials.
- Excellent communication and presentation skills, with confidence delivering to diverse audiences.
- Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously.
- Ability to build strong relationships with internal teams and external customers across various levels.
- Experience delivering both in-person and virtual interactive training sessions is highly valuable.
- Familiarity with creating eLearning content or multimedia training materials is a plus.
- Eligible and willing to obtain required security clearance if needed.
Responsibilities
- Design, develop, and maintain engaging training content for both online and in-person delivery formats.
- Deliver interactive training sessions and manage associated logistics including scheduling, coordination, and client communication.
- Continuously evaluate and refine training materials to ensure alignment with product updates and user needs.
- Coordinate with cross-functional teams to ensure training readiness ahead of product releases and feature updates.
- Serve as a primary contact for customers regarding training sessions, onboarding, and feedback collection.
- Collaborate with product teams to align training content with roadmap developments and new feature rollouts.
- Maintain high standards of instructional design, documentation, and content quality across all training materials.
- Manage multiple concurrent training projects while ensuring accuracy, consistency, and timely delivery.
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