System Trainer

New
Based in CanadaFull-TimeMiddle
Salary90,000 - 110,000 CAD per year
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Job Details

Experience
5+ years
Required Skills
Project ManagementPresentation skills

Requirements

  • 5+ years of experience in systems training or software application training roles.
  • Experience delivering training programs within a product development or software lifecycle environment.
  • Strong instructional design skills, with the ability to create clear, structured, and engaging learning materials.
  • Excellent communication and presentation skills, with confidence delivering to diverse audiences.
  • Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously.
  • Ability to build strong relationships with internal teams and external customers across various levels.
  • Experience delivering both in-person and virtual interactive training sessions is highly valuable.
  • Familiarity with creating eLearning content or multimedia training materials is a plus.
  • Eligible and willing to obtain required security clearance if needed.

Responsibilities

  • Design, develop, and maintain engaging training content for both online and in-person delivery formats.
  • Deliver interactive training sessions and manage associated logistics including scheduling, coordination, and client communication.
  • Continuously evaluate and refine training materials to ensure alignment with product updates and user needs.
  • Coordinate with cross-functional teams to ensure training readiness ahead of product releases and feature updates.
  • Serve as a primary contact for customers regarding training sessions, onboarding, and feedback collection.
  • Collaborate with product teams to align training content with roadmap developments and new feature rollouts.
  • Maintain high standards of instructional design, documentation, and content quality across all training materials.
  • Manage multiple concurrent training projects while ensuring accuracy, consistency, and timely delivery.
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90,000 - 110,000 CAD per year
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