Sr Client Manager: Hospital/Health Systems
New
Flexible remote work arrangement within the continental United States (excluding AK, HI, NY).Full-TimeSenior
SalaryCompetitive annual salary ranging from $77,800 to $146,100, plus eligibility for performance-based incentives.
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years with a Bachelor’s degree, or 11+ years with a high school diploma
- Required Skills
- NegotiationAccount ManagementHIPAA
Requirements
- Bachelor’s degree with 7+ years of experience in client management, or equivalent experience in a TPA, health insurance, or employee benefits environment; alternatively, high school diploma with 11+ years of relevant industry experience.
- Strong understanding of self-funded health plans, employee benefits, and related regulatory frameworks (ERISA, COBRA, HIPAA, ACA).
- Proven experience managing complex, high-value client relationships and engaging with senior executive stakeholders.
- Excellent communication, presentation, and negotiation skills with the ability to influence decision-makers.
- Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities simultaneously.
- Ability to mentor or support team members and contribute to team development and success.
- Willingness and ability to travel up to 25% as required.
- Self-motivated, results-driven, and comfortable working in a remote, fast-paced environment.
Responsibilities
- Manage and grow a portfolio of complex hospital and health system accounts, ensuring strong retention, revenue growth, and client satisfaction.
- Serve as the primary strategic advisor to senior client stakeholders and brokers, maintaining executive-level relationships and trust.
- Identify new business opportunities within existing accounts and support expansion of services and solutions.
- Oversee service delivery across multiple client groups, coordinating with internal teams and client coordinators to ensure seamless execution.
- Monitor account performance, resolve client issues, and ensure all service commitments are met or exceeded.
- Support development of client strategies aligned with self-funded benefits programs and market trends.
- Provide coaching or mentorship to junior team members when applicable, contributing to overall team performance.
View Full Description & ApplyYou'll be redirected to the employer's site
