Senior Integrations & Onboarding Specialist
New
United StatesFull-TimeSenior
Salary$94,500 – $161,700/year
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Job Details
- Experience
- 6+ years
- Required Skills
- Project ManagementStakeholder managementChange Management
Requirements
- Bachelor’s degree in Business Administration or related field, or equivalent experience.
- 6+ years of experience supporting medical or physician practice operations, consulting, or implementation roles.
- Strong experience managing complex projects, ideally within healthcare, practice management, or service delivery environments.
- Demonstrated leadership skills with the ability to influence without authority and drive accountability across teams.
- Excellent communication, facilitation, and interpersonal skills, with the ability to build trust with diverse stakeholders.
- Strong organizational and problem-solving abilities, with the capacity to manage multiple concurrent initiatives.
- Experience with training, onboarding, or change management in operational environments.
- Proficiency with business tools such as presentation software, documentation platforms, and training systems.
- Ability to deliver clear, professional presentations in both virtual and in-person settings.
- Willingness and ability to travel up to 75% of the time.
- Strong ability to work in fast-paced, evolving environments with shifting priorities.
Responsibilities
- Lead and support the end-to-end onboarding and integration of newly acquired practices, ensuring alignment with operational standards, business goals, and performance expectations.
- Serve as the primary liaison between acquired practices and internal enterprise teams throughout the integration lifecycle.
- Gather, synthesize, and document due diligence findings, transition requirements, and operational needs from multiple stakeholders.
- Develop and maintain structured integration and onboarding plans, ensuring clarity of milestones, timelines, and responsibilities.
- Coordinate cross-functional teams to align resources, resolve issues, and maintain progress across multiple integration workstreams.
- Apply program and project management best practices to track progress, identify risks, and ensure timely resolution of blockers.
- Support execution of key onboarding activities including training, system configuration, equipment setup, and go-live coordination.
- Collect and analyze practice feedback and operational data to identify improvement opportunities and enhance service delivery.
- Investigate and resolve implementation-related issues, escalating when necessary to ensure timely resolution.
- Deliver documentation, tools, and processes that support scalable and repeatable onboarding execution.
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