Senior Solutions Engineering, Post-Sales
New
United StatesFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 5–8+ years
- Required Skills
- PythonSQLIoTJavaC#RESTful APIsCRM
Requirements
- 5–8+ years of experience in technical, customer-facing roles such as solutions engineering, technical account management, or systems integration.
- Strong background in IoT, telematics, APIs, or connected platform technologies.
- Hands-on technical expertise in programming or scripting languages such as Python, SQL, Java, or C#.
- Proven experience building and supporting API-based integrations.
- Proven ability to manage complex enterprise customer relationships and drive post-sales success.
- Strong problem-solving skills for diagnosing technical issues and designing scalable solutions.
- Experience collaborating cross-functionally with sales, product, engineering, and customer support teams.
- Excellent communication and presentation skills for simplifying technical concepts.
- Familiarity with data analysis, visualization tools, and enterprise systems such as CRM or ticketing platforms.
Responsibilities
- Serve as a senior post-sales technical expert, driving successful adoption, integration, and optimization of solutions across enterprise customers and strategic partners.
- Act as the primary technical advisor for customers and partners, ensuring deep understanding and effective use of the platform and ecosystem.
- Lead complex solution design, implementation support, and integration efforts across APIs, data systems, and third-party tools.
- Collaborate with sales and revenue teams to identify expansion opportunities and translate technical capabilities into business value.
- Support troubleshooting, escalation resolution, and technical problem-solving for high-impact customer issues.
- Develop and maintain technical documentation, best practices, and enablement materials for internal teams and partners.
- Partner with product and engineering teams to provide structured customer feedback and influence product roadmap decisions.
- Mentor and support other solutions engineers, sharing expertise and promoting technical excellence across the team.
View Full Description & ApplyYou'll be redirected to the employer's site
