Account Supervisor (Pharma Agency)

New
Remote (US)Full-TimeSenior
Salary100,000 - 112,000 USD per year
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Job Details

Experience
5+ years
Required Skills
Project ManagementAccount ManagementClient relationship managementDigital Marketing

Requirements

  • 5+ years of experience managing client relationships in an agency environment.
  • Background in digital tactics focused on websites.
  • Experience in pharmaceutical marketing is required.
  • Experience managing pharma brand launches in rare disease is preferred.
  • Strong verbal and written communication skills.
  • Baseline knowledge of the MRC submission process.
  • Proficiency with Veeva or similar submission software.
  • Demonstrated ability to collaborate across functions and project teams.
  • Experience in budget tracking and financial reporting.
  • Ability to think analytically about data-driven insights.

Responsibilities

  • Manage daily account work for CIDP brands, ensuring projects are on time and meet client expectations.
  • Build and sustain client relationships grounded in an understanding of business goals.
  • Communicate brand business objectives to internal teams verbally and in writing.
  • Author project briefs, document scope requests, and write statements of work.
  • Partner with delivery and account leadership to monitor revenue, profit, and mitigate risks.
  • Provide feedback on work in development across strategy, creative, technical, and analytic projects.
  • Interpret medical, regulatory, and legal feedback for the agency team.
  • Facilitate and lead tactical meetings and Medical/Regulatory/Legal (MRC) discussions.
  • Mentor and grow junior employees as a dotted-line manager.
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100,000 - 112,000 USD per year
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